REFUND POLICY

We take great care in crafting our roll-on botanicals to ensure the highest quality and customer satisfaction. Due to the nature of our products, we have implemented a strict no-refund policy. Once a purchase is made, it is considered final.

Exceptions to this policy will only be considered in the following circumstances:

Product Defect: If you receive a defective or damaged product, please contact us within 7 days of receiving your order, providing photographic evidence of the issue. We will assess the situation and, if deemed appropriate, offer a replacement.

Shipping Errors: In the event of a shipping error on our part, we will work to promptly resolve the issue. Please contact us within 7 days of receiving your order to report any shipping discrepancies.

Please note that individual reactions to botanical oils may vary. We recommend patch testing before regular use to ensure compatibility with your skin. We are not responsible for any adverse reactions or dissatisfaction due to personal preferences.

By completing a purchase, you acknowledge and agree to abide by our no-refund policy under normal circumstances. We appreciate your understanding and commitment to the satisfaction of our customers.

Contacting Us. By using this Website, you are agreeing to all parts of the above Disclaimer. If you have any questions about this Disclaimer, please contact us at admin@monselete.com.

Last Updated: 10/18/2023

REFUND POLICY

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